How to Manage Defensive People

We all take things personally sometimes, especially when we receive negative feedback or criticism. When we haven't performed well, we might see our faults and failings, but then try to defend ourselves against an "attack" that highlights them.

Working with someone who is always defensive can create tension, decrease productivity, and make effective communication impossible. Fortunately, you can often do something about this.

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How to Talk with a Coworker Who’s Having a Tough Time